Frequently Asked Questions
What happens after my trial ends?
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After your 14-day trial, you'll be charged the plan price. You can cancel anytime before the trial ends at no cost. If you don't add payment info, you'll be moved to the Free plan.
Can I change plans later?
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Yes! You can upgrade or downgrade your plan at any time. When upgrading, you'll be charged the prorated difference. When downgrading, the new rate applies at your next billing cycle.
What are AI credits?
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AI credits are used for generating NIS2 reports with our AI assistant. Each report generation uses 1 credit. Credits reset monthly and don't roll over.
Is my data secure?
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Yes. All data is encrypted at rest and in transit. We comply with GDPR and follow security best practices. Enterprise customers can request SOC 2 compliance documentation.
Do you offer refunds?
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We offer a 30-day money-back guarantee for all paid plans. If you're not satisfied, contact support for a full refund.